PRIVACY POLICY

INTRODUCTION

This Privacy Policy outlines the practices regarding the collection, usage, and safeguarding of your personal information. We value your trust and prioritize the protection of your privacy. This policy governs the use of information collected through this website.

WHO WE ARE

  • Business Name: CBD England
  • Address: Peterborough, UK
  • Attn: Support Department
  • Email: support@cbdengland.co.uk
  • Phone: 07961 653 439
  • Website: https://cbdengland.co.uk

DATA CONTROLLER

For any queries concerning this privacy policy, contact:

Data Controller, (Address Above)

WEB SERVER LOG INFORMATION

Our website is hosted on a third-party server in the United Kingdom. This server automatically logs your IP address, pages visited, date and time of visit, referring URL, browser version, operating system, and device information. This data is logged for security and network performance purposes, such as detecting cyber attacks or unusual activities. Unless required for specific circumstances (e.g., investigating suspected criminal activity), we do not attempt to identify individuals from server logs.

INFORMATION WE COLLECT

We collect information explicitly provided by you, including name, address, email, and contact details, to address inquiries, process orders, deliver products, process payments, and communicate updates related to orders, services, newsletters, and promotions.

When creating an account or providing information through various channels, all received data is securely stored. This includes personal details such as name, address, phone number, and email.

Additional information, such as credit/debit card details or PayPal account information, is collected solely to process payments securely. This information is not stored or accessed by us; it is transmitted using secure encryption via the payment gateway provider.

If items are to be delivered to another recipient or address, we collect their relevant details to facilitate delivery and assist in case of any order-related issues.

SOCIAL MEDIA, RECAPTCHA, AND WIDGETS

Our website includes Social Media features, Recaptcha tools, and widgets, which may collect information such as IP address and visited pages. Interactions with these features are governed by the privacy policies of the respective service providers.

PUBLIC COMMENTS, REVIEWS, AND FORUMS

Public comments, reviews, and forums on our site may be accessed and used by others who visit our platform, and might be indexed by search engines.

CUSTOMER TESTIMONIALS

Customer testimonials posted on our site are shared with the consent of the customer and may include personal identification and a photo.

COOKIES

Cookies are used to enhance user experience, analyze site traffic, and improve our services. You can manage cookie preferences through your browser settings. We do not link cookie information to the data you provide on our website, and we do not control third-party cookies.